Privacy Policy

Privacy Policy
Ideal 8 - Digital Commerce
Last updated: 01.02.2025

This Privacy Policy describes how Ideal 8 - Digital Commerce ("we", "us", or "our") collects, uses, and discloses your personal information when you visit, use our services, or make a purchase from our website (the "Site") or otherwise communicate with us (collectively, the "Services"). This Privacy Policy applies exclusively to customers located in the United States.

By using and accessing any of the Services, you agree to the collection, use, and disclosure of your information as described in this Privacy Policy. If you do not agree, please do not use or access any of the Services.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time, including to reflect changes to our practices or for operational, legal, or regulatory reasons. The latest version will always be available on our Site with the updated "Last updated" date.

How We Collect and Use Your Personal Information

We collect and have collected personal information over the past 12 months from various sources to provide and improve our Services. This includes:

1. Information We Collect Directly from You:

  • Contact Information: Name, address, phone number, email.
  • Order Information: Billing/shipping address, payment confirmation, purchase details.
  • Account Information: Username, password, security questions.
  • Shopping Information: Items viewed, added to cart, or added to wishlist.
  • Customer Support: Information you include in communications with us.

2. Information We Collect Automatically (Cookies & Tracking)

We automatically collect certain information through cookies, pixels, and similar technologies ("Cookies"). This includes:

  • Device and browser details
  • IP address
  • Usage Data (how you interact with our Site and Services)

3. Information We Obtain from Third Parties

We may obtain information from vendors and service providers, including:

  • Payment processors (e.g., credit card information for transactions)
  • Shipping providers (to fulfill orders)
  • Advertising partners, such as Meta (Facebook) for targeted advertising

Any information we obtain from third parties will be treated according to this Privacy Policy.

How We Use Your Personal Information

We use your information to:

  • Process payments and fulfill orders.
  • Provide customer support.
  • Send marketing communications (with your consent where required).
  • Improve our Services.
  • Prevent fraud and enhance security.
  • Comply with legal requirements.

Facebook Meta Ads & Facebook Pixel

We use Facebook Pixel, a tracking technology by Meta Platforms, Inc., to measure the effectiveness of our advertisements and deliver personalized ads. If you visit our website, Facebook may collect certain personal information, including:

  • Your IP address
  • Pages viewed on our Site
  • Purchase history

Opting Out:
If you do not want Facebook Pixel to track your activity, you can:

How We Share Personal Information

We may share your personal information with:

  • Vendors and service providers (e.g., payment processors, shipping partners, IT support).
  • Advertising partners, including Meta (Facebook), for marketing purposes.
  • Legal authorities when required to comply with laws or enforce our policies.
  • In case of business transfers, such as a merger or acquisition.

We do not sell personal information in exchange for money. However, under the California Consumer Privacy Act (CCPA), sharing data for targeted advertising may be considered a "sale." If you have concerns about this, please contact us.

Your Rights and Choices (CCPA/CPRA)

Under California law, you have the following rights:

  • Right to Know: Request access to personal information we collect about you.
  • Right to Delete: Request that we delete your personal information.
  • Right to Correct: Request corrections to inaccurate information.
  • Right to Opt-Out: Opt out of targeted advertising.

To exercise your rights, contact us at support@hallsofodin.com.

Security and Data Retention

We implement industry-standard security measures to protect your personal information. However, no method of transmission over the Internet is 100% secure. We retain your data as long as necessary for business and legal purposes.

Data Transfers to the United States

As we are based in Germany but serve customers in the United States, your personal information is transferred to and processed in the United States. These transfers comply with applicable data protection laws using Standard Contractual Clauses (SCCs).

Children's Data

Our Services are not intended for children under the age of 16. We do not knowingly collect personal information from children. If we learn that we have collected data from a child under 16, we will delete it promptly.

Contact Information

For privacy-related inquiries, please contact us at:

Email: support@hallsofodin.com

Effective Date: 01.02.2025